How can I book a trip on your website?
You can book a trip through our website, WhatsApp at +994504810081, or by calling us directly.
How will I know when the driver arrives?
The driver will contact you via phone or send a message confirming their arrival.
Can I choose a specific car?
Yes, you can select a specific type of vehicle that meets your needs during the booking process.
Can I modify or cancel my booking?
You can modify or cancel your booking no later than 24 hours before the scheduled trip time.
What payment methods do you accept?
We accept cash, bank cards, and online payments via a secure link.
Do you offer waiting services?
Yes, our service includes free waiting for up to 90 minutes. After that, additional charges apply.
Do your drivers speak foreign languages?
Yes, we have drivers fluent in various foreign languages. Please mention your preference when booking.
Can I book a trip with multiple stops?
Yes, multiple stops can be arranged if they are along the route.
Do you provide child seats?
Yes, child seats are available upon request for an additional fee.
How is the trip cost calculated?
The cost is based on a fixed pricing structure.
Can I book a car for a specific time?
Yes, you can schedule a car in advance to ensure it is ready when you need it.
Do you offer VIP services?
Yes, we provide luxury cars and professional drivers for VIP trips. Please specify your requirements when booking.
What if I lose something in the car?
If you leave any personal belongings in the car, please contact our support team immediately, and we will do our best to return them to you.
Do you organize tours to Gabala?
Yes, we provide tours to Gabala with professional drivers.
Do you organize tours to Guba?
Yes, we offer tours to Guba with professional drivers.
Do you organize tours to Shahdag?
Yes, we provide tours to Shahdag with professional drivers.
Do you organize tours to Gobustan and Absheron?
Yes, we offer tours to Gobustan and Absheron with professional drivers.
Do you organize tours to Sheki?
Yes, we provide tours to Sheki with professional drivers.
What happens if my flight is delayed?
We monitor flight schedules, and the driver will adjust to your actual arrival time.
Do you have SUVs?
Yes, we offer SUVs for challenging routes or more comfortable travel.
Do you offer night-time trips?
Yes, our service operates 24/7, including during the night.
What information do I need to provide for booking?
Please share your flight details and trip plans when booking.
Do you offer meet-and-greet services at the airport?
Yes, we provide airport meet-and-greet services with a sign displaying your name. The driver will wait for you in the arrivals area.
Do you offer guide services?
Yes, we can arrange a guide for an additional fee.
Do you provide receipts for reporting purposes?
Yes, you will receive an electronic receipt or invoice after the trip is completed.
Can I travel with pets?
Yes, we allow pets as long as they are transported in appropriate carriers.
Do your vehicles have internet access?
Yes, all our vehicles are equipped with Wi-Fi, allowing you to stay connected during the trip.
How does payment work? Do I need to pay the full amount upfront?
We offer flexible payment options. You can pay the full amount upfront or choose to pay 50% in advance and the remaining amount after the service is completed.
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